This privacy statement was last updated on 22. February 2024 and applies to citizens and legal permanent residents of the United Kingdom.
In this privacy statement, we explain what we do with the data we obtain about you via https://vontiling.de. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.2 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- IP Address
- Geolocation data
- Date of birth
- Financial information such as bank account number or credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: Speicherungsfristen.
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
- Sex
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- IP Address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
- Financial information such as bank account number or credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We retain this data upon termination of the service for the following number of months: Speicherungsfristen
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Financial information such as bank account number or credit card number
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We retain this data upon termination of the service for the following number of months: Speicherungsfristen
1.7 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Account name or alias
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
It is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and that interest outweighs the interest of the person concerned.
Retention period
We determine the retention period according to fixed objective criteria: Speicherungsfristen
1.8 To be able to offer personalized products and services
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Sex
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
It is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and that interest outweighs the interest of the person concerned.
Retention period
We determine the retention period according to fixed objective criteria: Steuerrecht, Verarbeitungsdauern, Speicherungsfristen
1.9 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.
Retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
Processors
Name: DHL/Deutsche Post
Country: Deutschland
Purpose: Auslieferung
3. Cookies
To provide the best experiences, we and our partners use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us and our partners to process personal data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions. For more information about these technologies and partners, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
Von Tiling GmbH participates in the IAB Europe Transparency & Consent Framework and complies with its Specifications and Policies. It uses the Consent Management Platform with the identification number 332.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
Von Tiling GmbH
Bahnhofstraße 3
06268 Nemsdorf-Göhrendorf
Büroadresse: Mühlweg 14
06114 Halle (Saale)
Germany
Website: https://vontiling.de
Email: info@vontiling.de
Phone number: 015117554294
Annex
WooCommerce
Wir sammeln ausschließlich für die Erfüllung der Kaufinteressen und Lieferung erforderliche und notwendige Informationen über Dich während des Bestellvorgangs in unserem Shop.
Was wir sammeln und speichern
Während du unsere Website besuchst, zeichnen wir auf:
- Angesehene Produkte: Hier zeigen wir dir Produkte, die du vor Kurzem angesehen hast.
- Standort, IP-Adresse und Browser-Typ: Wir verwenden dies für Zwecke wie die Schätzung von Steuern und Versandkosten.
- Versandadresse: Wir werden dich auffordern, diese anzugeben, um beispielsweise die Versandkosten bestimmen zu können, bevor du eine Bestellung aufgibst, und dir die Bestellung zusenden zu können.
Wir nutzen auch Cookies, um den Inhalt deines Warenkorbs zu verfolgen, während du unsere Website besuchst.
Hinweis: Du solltest deine Cookie-Richtlinie mit weiteren Details ergänzen und hier einen Link zu diesem Bereich setzen.
Wenn du bei uns einkaufst, werden wir dich auffordern, Informationen wie deinen Namen, deine Rechnungs- und Versandadresse, deine E-Mail-Adresse und deine Telefonnummer, Kreditkartendaten/Zahlungsdetails sowie optionale Kontoinformationen wie Benutzername und Kennwort anzugeben. Wir nutzen diese Informationen für folgende Zwecke:
- Zusenden von Informationen über dein Konto und Bestellung
- Antwort auf deine Anfragen, inklusive Erstattungen und Beschwerden
- Bearbeitung von Zahlungsvorgängen und Verhinderung von Betrug
- Richten Sie Ihr Konto für unseren Shop ein
- Einhaltung aller rechtlichen Verpflichtungen, beispielsweise die Steuerberechnung
- Verbesserung unsere Shop-Angebote
- Senden von Marketing-Nachrichten, wenn du diese erhalten möchtest
Wenn du ein Konto bei uns erstellst, speichern wir deinen Namen, deine Adresse, deine E-Mail-Adresse und deine Telefonnummer. Diese Angaben werden bei künftigen Bestellungen zum Ausfüllen der Bezahlinformationen verwendet.
Wir speichern Informationen über dich üblicherweise so lange, wie wir sie für den Zweck der Erfassung und Nutzung benötigen und verpflichtet sind, sie zu speichern. Beispielsweise speichern wir Bestellinformationen für 10 Jahre aus Steuer- und Abrechnungsgründen. Dazu gehört dein Name, deine E-Mail-Adresse sowie deine Rechnungs- und Versandadresse.
Wir speichern auch Kommentare oder Bewertungen, wenn du dich dazu entscheidest diese zu hinterlassen.
Wer aus unserem Team hat Zugang
Mitglieder unseres Teams haben Zugang zu den Informationen, die du uns zur Verfügung stellst. Zum Beispiel können sowohl Administratoren als auch Shop-Manager auf Folgendes zugreifen:
- Bestellinformationen wie gekaufte Produkte, der Zeitpunkt des Kaufs sowie die Versandadresse und
- Kundeninformationen wie dein Name, E-Mail-Adresse, sowie Rechnungs- und Versandinformationen.
Unsere Teammitglieder haben Zugriff auf diese Informationen, um Bestellungen zu bearbeiten, Rückerstattungen vorzunehmen und Dich zu unterstützen.
Was wir mit anderen teilen
Wir teilen nur für den Abschluss deiner Bestellung notwendige Infos wie Lieferadressen, Zahlungsart und Kontoinformationen – dies auch nur mit den entsprechenden Drittanbietern, die zur Erfüllung der Bestellung notwendig sind.
Zahlungen
Wir akzeptieren Zahlungen mit PayPal. Stripe, Kreditkarte, SEPA und anderen (u.a. länderspezifischen Zahlungsanbietern). Bei der Zahlungsabwicklung werden einige deiner Daten an Diese weitergegeben. Hierbei werden ausschließlich erforderliche Informationen für die Verarbeitung oder Durchführung der Zahlung weitergegeben wie beispielsweise Gesamtkaufpreis und Zahlungsinformationen.
Die entsprechenden Datenschutzerklärungen der Anbieter sind unter den Websites der Anbieter einsehbar. Mehr dazu in folgenden Abschnitten.
WP Mail Logging
Wenn du diese Website benutzt, lösen einige Aktionen (z. B. Bestellen oder Kommentieren) das Senden von E-Mails aus. Diese beinhalten Informationen über dich in Verbindung mit deiner E-Mail-Adresse. Die mit diesen E-Mails verbundenen Daten hängen von der Art der Aktion ab. Diese E-Mails werden gespeichert und sind in der Website-Verwaltung als Protokoll verfügbar.
PayPal Checkout
Wir speichern und übertragen Ihre personenbezogene zum Kauf notwendigen Daten über den Drittanbieter Paypal.
Stripe
Wir speichern und übertragen Ihre personenbezogene zum Kauf notwendigen Daten über den Drittanbieter Stripe.
Amazon Pay & Login with Amazon
Wir speichern und übertragen Ihre personenbezogene zum Kauf notwendigen Daten über den Drittanbieter Amazon Pay.
Pinterest für WooCommerce
Unsere Website verwendet die Pinterest-Funktion “Speichern”. Wenn Sie diese Funktion verwenden, sammelt Pinterest Protokolldaten von unserer Website.
Erfahren Sie mehr über diese Funktion.
Unsere Website gibt Informationen an Pinterest weiter, um die Leistung von Pinterest-Anzeigen zu messen oder zu verbessern oder um herauszufinden, welche Arten von Anzeigen Ihnen angezeigt werden sollen. Dazu gehören Informationen über deine Besuche auf unserer Website, deine Einkäufe oder Informationen über deine Interessen von einem Drittanbieterdienst, die Pinterest dazu nutzen kann, dir Anzeigen zu zeigen.
Erfahren Sie mehr über die Arten von Informationen, die Werbetreibende oder andere Informationen Dritter mit Pinterest teilen.
Weitere Einzelheiten finden Sie in der
Pinterest Datenschutzrichtlinie .
Woocommerce Geschenkkarten zum Versand
Wir speichern die E-Mail-Adresse des Empfängers, den Namen des Empfängers, die Geschenknachricht und Ihren Namen, damit wir dem Empfänger Ihre Geschenkkarte mit allen korrekten Angaben, die Sie zum Zeitpunkt des Kaufs der Geschenkkarte ausgefüllt haben, erneut zusenden können, wenn sie ankommt.
