1. SHIPPING PARTNERS
You can have the goods delivered within Germany and the EU and worldwide.
We currently deliver to the following countries:
- Argentina
- Australia
- Belgium
- Brazil
- Bulgaria
- China
- Germany
- Denmark
- Estonia
- Finland
- France
- Greece
- Indonesia
- Ireland
- to Iceland
- Italy
- Japan
- Canada
- Croatia
- Latvia
- Lithuania
- Luxembourg
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Norway
- Austria
- Poland
- Portugal
- Romania
- Russia
- Sweden
- Switzerland
- Singapore
- Slovakia
- Slovenia
- Spain
- South Korea
- Taiwan
- Czechia
- Ukraine
- Hungary
- USA
- United Kingdom (UK)
- Belarus
Exceptions are sometimes crisis areas and target areas that cannot otherwise be delivered.
Is your country not there? Write us and we'll see what we can do!
Missing your homecountry? Write us!
info@vontiling.de
2. SHIPPING
Standard Delivery (within Germany)
If the delivery person does not meet you personally, the package will either be deposited with a neighbor or at a post office near you. You can then pick up the package within the next 7 working days before it is returned to us.
For deliveries within Germany:
We charge a flat rate of EUR 4,50 per order for shipping costs for packages. From EUR 75,00 on textiles there are no shipping costs, excluding individual band merch products and special boxes.
For deliveries to Austria:
We charge a flat rate of EUR 9,00 per order for shipping costs for packages. There are no additional costs within the recipient country. From EUR 150,00 there are no shipping costs to Austria, with the exception of individual band merch products and special boxes.
For deliveries outside of Germany and Austria (to the EU):
We calculate the shipping costs for parcels at a flat rate of EUR 12,50 per order. There are no further costs within the recipient country.
For deliveries to the USA, Canada and South America:
Current prices for shipping abroad can be found in the shipping price displayed at the checkout. Due to Corona and the associated changes, this may fluctuate. Thank you for your understanding.
3. DELIVERY TIME
From order entry, it takes, according to our experience, from 3 to 6 working days, until we hand over the specially printed products to our shipping partner and the delivery arrives at your place. Possible delivery delays due to delivery difficulties of the raw materials can occur, but are usually announced by us.
4. DELIVERY ADDRESS
We use the billing address to identify you as a customer and, if necessary, carry out a credit check to prevent payment default. Therefore, it is important that you always tell us your personal, private address, even if you want to get the goods sent to your workplace, for example. If you do not specify a different delivery address, the billing address will correspond to the delivery address.
