This privacy statement was last changed on February 22, 2024, last checked on February 22, 2024, and applies to citizens of Australia.
In this privacy statement, we explain what we do with the data we obtain about you through https://vontiling.de. We recommend that you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted at your request.
If you have any questions, or want to know exactly what data we keep or you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact - Through phone, mail, email and / or webforms
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name or a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.2 Payments
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name or a city or town
- An email address
- IP Address
- Geolocation data
- Date of birth
- Financial information such as bank account number or credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
Retention period
Upon termination of the service we retain this data for the following period: Retention periods.
1.3 Registering an account
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name or a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
- Sex
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name or a city or town
- An email address
- IP Address
Retention period
We retain this data until the service is terminated.
1.5 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name or a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
- Financial information such as bank account number or credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
Retention period
We retain this data upon termination of the service for the following number of months: Retention periods
1.6 To be able to comply with legal obligations
The collection is required or authorized by the following law or court/court order:
GDPR, HGB
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name or a city or town
- An email address
- A telephone number
- IP Address
- Financial information such as bank account number or credit card number
Retention period
We retain this data upon termination of the service for the following number of months: Retention periods
1.7 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- Account name or alias
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We determine the retention period according to fixed objective criteria: Retention periods
1.8 To be able to offer personalized products and services
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name or a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Sex
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
Retention period
We determine the retention period according to fixed objective criteria: tax law, processing times, retention periods
1.9 Deliveries
The following categories of data are collected
- A first and last name
- A home or other physical address, including street name and name or a city or town
- An email address
- A telephone number
Retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Extradition
Country or state in which this processor is located: Germany
3.Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. What if you don't provide us with your personal information?
If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
5. How we respond to Do Not Track signals & Global Privacy Control
Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.
6. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our website Cookie Policy (AU) webpage.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
7. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
8. Third-party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements or these websites prior to making use of these websites.
9. Amendments to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement in order to be aware of any changes. In addition, we will inform you wherever possible.
10. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always state clearly who you are, so that we can be certain that we do not modify or delete any data or the wrong person. We will provide the requested information only upon receipt or a verifiable consumer request. You can contact us using the information below. You have the following rights:
10.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or no longer relevant for any purpose under the Privacy Act.
11.Children
Our website is not designed to attract children and it is not our intention to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
12.Contact details
Von Tiling GmbH
Bahnhofstrasse 3
06268 Nemsdorf-Goehrendorf
Office address: Mühlweg 14
06114 Halle (Saale)
Germany
Website: https://vontiling.de
Email: info@vontiling.de
Phone number: 015117554294
We have appointed a contact person for the organization's policies and practices and to whom complaints or inquiries can be forwarded:
Joern Rohrberg
info@vontiling.de
+49151 17554294
contact form: https://vontiling.de/kontakt/
Suggestions and Complaints
WooCommerce
We only collect necessary and necessary information about you during the ordering process in our shop for the fulfillment of the purchase interests and delivery.
What we collect and save
As you visit our website, we record:
- Featured Products: Here are some products you have recently viewed.
- Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs.
- Shipping address: We will ask you to indicate this, for example to determine the shipping costs before you place an order, and to be able to send you the order.
We also use cookies to track the content of your shopping cart while you visit our website.
Note: You should supplement your cookie policy with more details and link to this area here.
When you shop with us, we will ask you to provide information such as your name, billing and shipping address, e-mail address and phone number, credit card details / payment details, and optional account information such as username and password. We use this information for the following purposes:
- Sending information about your account and order
- Answer to your inquiries, including refunds and complaints
- Processing of payment transactions and prevention of fraud
- Set up your account for our shop
- Compliance with all legal obligations, such as tax calculation
- Improvement of our shop offers
- Send marketing messages if you would like to receive them
When you create an account with us, we store your name, address, email address and phone number. This information will be used to fill in the payment information for future orders. We typically store information about you for as long as we need it for the purpose of collection and use and as we are obligated to store it. For example, we store order information for 10 years for tax and billing reasons. This includes your name, your e-mail address and your billing and shipping address. We also store comments or ratings if you choose to leave them.
Who from our team has access
Members of our team have access to the information you provide to us. For example, both administrators and shop managers can access:
- Ordering information such as purchased products, the time of purchase and the shipping address and
- Customer information such as your name, e-mail address, and billing and shipping information.
Our team members have access to this information to process orders, refund, and assist you.
What we share with others
We only share information necessary to complete your order, such as delivery addresses, payment method and account information - only with the relevant third-party providers that are necessary to fulfill the order.
Payments
We accept payments with PayPal. Stripe, credit card, SEPA and others (including country-specific payment providers). During payment processing, some of your data will be passed on to them. Only the information required for processing or making the payment is passed on, such as the total purchase price and payment information. The corresponding data protection declarations of the providers can be viewed on the websites of the providers. More on this in the following sections.
WP MailLogging
When you use this website, some actions (e.g. ordering or commenting) trigger the sending of emails. These contain information about you in connection with your email address. The data associated with these emails depends on the type of action. These e-mails are saved and are available as a log in the website administration.
PayPal checkout
We save and transfer your personal data necessary for the purchase via the third-party provider PayPal.
Stripe
We save and transfer your personal data necessary for the purchase via the third-party provider Stripe.
Amazon Pay & Login with Amazon
We save and transfer your personal data necessary for the purchase via the third-party provider Amazon Pay.
Pinterest for WooCommerce
Our website uses the Pinterest function “save”. When you use this function, Pinterest collects log data from our website.
Learn more about this function. Our website shares information with Pinterest to measure or improve the performance of Pinterest ads or to understand what types of ads to show you. This includes information about your visits to our site, your purchases, or information about your interests from a third-party service that Pinterest may use to show you ads.
Learn more about the types of information that advertisers or other third-party information share with Pinterest. For more details see the
Pinterest privacy policy .
Woocommerce gift cards for shipping
We store the recipient's email address, recipient's name, gift message, and your name so that we can resend your gift card to the recipient with all the correct details you filled in at the time the gift card was purchased, if they arrives.
