This privacy policy was last updated on February 22, 2024 and applies to citizens and permanent residents of the European Economic Area and Switzerland.
In this data protection declaration we explain what we do with the data that we collect about you via https://vontiling.de have collected, do. We recommend that you read this document carefully. During our processing we comply with the legal requirements. This means among other things:
- We clearly state the purposes for which we process personal data. This is done through this privacy policy.
- We aim to limit our collection of personal information to that personal information that is required for legitimate reasons.
- We will first obtain your explicit consent if this should be necessary to process your personal data.
- We take reasonable security measures to protect your personal information and also require it from parties that process personal information on our behalf.
- We respect your right to view, correct or delete your personal data.
If you have any questions or would like to know what personal information we have about you, please contact us.
1. Purpose, dates and retention period
We may collect or receive personal information for a number of purposes related to our business, including the following: (click to enlarge)
1.1 Contact - by phone, post, email and / or web formats
For this purpose we use the following data:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including the street name and city / town name
- An e-mail address
- A phone number
- The IP address
- geolocation
The basis on which we can process this data is:
After approval has been given.
preservation period
We store this data until the end of the service.
1.2 payments
For this purpose we use the following data:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including the street name and city / town name
- An e-mail address
- The IP address
- geolocation
- Date of Birth
- Financial information such as bank account or credit card number
- Commercial information, including records of personal property and products or services purchased, obtained, or considered
The basis on which we can process this data is:
After approval has been given.
preservation period
When the service is terminated, we keep this data for the following periods: Storage periods.
1.3 Registering an Account
For this purpose we use the following data:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including the street name and city / town name
- An e-mail address
- A phone number
- The IP address
- geolocation
- Gender
- Commercial information, including records of personal property and products or services purchased, obtained, or considered
The basis on which we can process this data is:
After approval has been given.
preservation period
We store this data until the end of the service.
1.4 Circulars
For this purpose we use the following data:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including the street name and city / town name
- An e-mail address
- The IP address
The basis on which we can process this data is:
After approval has been given.
preservation period
We store this data until the end of the service.
1.5 To support services or products that a customer wants to buy or has bought
For this purpose we use the following data:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including the street name and city / town name
- An e-mail address
- A phone number
- The IP address
- geolocation
- Financial information such as bank account or credit card number
- Commercial information, including records of personal property and products or services purchased, obtained, or considered
The basis on which we can process this data is:
To fulfill a legal or official obligation
preservation period
We store this data for the following months when the service is terminated: Storage periods
1.6 To be able to meet legal obligations
For this purpose we use the following data:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including the street name and city / town name
- An e-mail address
- A phone number
- The IP address
- Financial information such as bank account or credit card number
The basis on which we can process this data is:
To fulfill a legal or official obligation
preservation period
We store this data for the following months when the service is terminated: Storage periods
1.7 Creation and analysis of statistics to improve the website.
For this purpose we use the following data:
- Name or pseudonym of the account
- The IP address
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
- geolocation
The basis on which we can process this data is:
Necessary to safeguard the legitimate interests of the controller or a third party and that interest outweighs the interests of the data subject.
preservation period
We determine the length of stay according to specified objective criteria: retention periods
1.8 To be able to offer personalized products and services
For this purpose we use the following data:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including the street name and city / town name
- An e-mail address
- A phone number
- The IP address
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
- geolocation
- Gender
- Commercial information, including records of personal property and products or services purchased, obtained, or considered
The basis on which we can process this data is:
Necessary to safeguard the legitimate interests of the controller or a third party and that interest outweighs the interests of the data subject.
preservation period
We determine the length of stay according to established objective criteria: tax law, processing times, retention periods
1.9 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including the street name and city / town name
- An e-mail address
- A phone number
The basis on which we can process this data is:
Necessary for the execution of a contract or for preparatory procedures in connection with a contract to which the data subject is a party.
preservation period
We store this data until the end of the service.
2. Disclosure to other parties
We only pass this data on to processors for the following purposes:
Processor
Name: DHL / Deutsche Post
Country: Germany
Purpose: Extradition
3. Cookies
To provide the best possible experience, we and our partners use technologies, such as cookies, to store and/or access device information. By agreeing to these technologies, we and our partners can process personal data such as surfing behavior or unique IDs on this website. If you do not consent or withdraw consent, this may affect certain features and functions. For more information on these technologies and partners, visit our Cookie Policy.
4. Disclosure Practices
We disclose personal data when we are required to do so by law or court order, e.g. B. at the request of a law enforcement authority, to the extent permitted by law, to provide information or for an investigation into a matter affecting public safety.
If our website or business is acquired or sold in a merger or acquisition, your information may be disclosed to our advisors and potential buyers and transferred to the new owners.
Von Tiling GmbH participates in the IAB Europe Transparency & Consent Framework and complies with its specifications and guidelines. It uses the consent management platform with the identification number 332.
We have a data processing agreement with Google.
Google may not use the data for other Google services.
We have blocked the inclusion of the full IP address.
5. security
We are committed to the security of personal information. We take reasonable security measures to limit abuse and unauthorized access to personal information. This ensures that only necessary people have access to your data, that access is protected, and that our security measures are regularly reviewed.
6. Third Party Websites
This Privacy Policy does not apply to third-party websites linked by links on our website. We can not guarantee that these third parties will treat your personal information in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
7. Additions to this data protection declaration
We reserve the right to make changes to this Privacy Policy. It is recommended that you regularly read this Privacy Policy to be aware of any changes. In addition, we inform you wherever possible.
8. Access and processing of your data
If you have any questions or would like to know what personal information we have about you, please contact us. You can reach us using the information below. You have the following rights:
- You have the right to know why your personal information is needed, what happens to them and how long they are kept.
- Access right: You have the right to access your personal information known to us.
- Right to correction: You have the right whenever you wish to supplement, correct and delete or block your personal data.
- If you have given us your consent to the processing of your data, you have the right to withdraw this consent and to have your personal data deleted.
- Right to data transfer of your data: You have the right to request all your personal data from one person in charge and to transfer it in their entirety to another person in charge.
- Right of objection: You can object to the processing of your data. We comply with this unless there are legitimate reasons for the processing.
Please make sure you always state who you are so we can be sure not to edit or delete the wrong person's details.
9. Submit a complaint
If you are not satisfied with the way in which we (your complaint) handle the processing of your personal information, you have the right to lodge a complaint with the Data Protection Authority.
10. contact details
Von Tiling GmbH
Bahnhofstrasse 3
06268 Nemsdorf-Goehrendorf
Office address: Mühlweg 14
06114 Halle (Saale)
Germany
Website: https://vontiling.de
Email: info@vontiling.de
Phone: 015117554294
Appendix
WooCommerce
We only collect necessary and necessary information about you during the ordering process in our shop for the fulfillment of the purchase interests and delivery.
What we collect and save
As you visit our website, we record:
- Featured Products: Here are some products you have recently viewed.
- Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs.
- Shipping address: We will ask you to indicate this, for example to determine the shipping costs before you place an order, and to be able to send you the order.
We also use cookies to track the content of your shopping cart while you visit our website.
Note: You should supplement your cookie policy with more details and link to this area here.
When you shop with us, we will ask you to provide information such as your name, billing and shipping address, e-mail address and phone number, credit card details / payment details, and optional account information such as username and password. We use this information for the following purposes:
- Sending information about your account and order
- Answer to your inquiries, including refunds and complaints
- Processing of payment transactions and prevention of fraud
- Set up your account for our shop
- Compliance with all legal obligations, such as tax calculation
- Improvement of our shop offers
- Send marketing messages if you would like to receive them
When you create an account with us, we store your name, address, email address and phone number. This information will be used to fill in the payment information for future orders. We typically store information about you for as long as we need it for the purpose of collection and use and as we are obligated to store it. For example, we store order information for 10 years for tax and billing reasons. This includes your name, your e-mail address and your billing and shipping address. We also store comments or ratings if you choose to leave them.
Who from our team has access
Members of our team have access to the information you provide to us. For example, both administrators and shop managers can access:
- Ordering information such as purchased products, the time of purchase and the shipping address and
- Customer information such as your name, e-mail address, and billing and shipping information.
Our team members have access to this information to process orders, refund, and assist you.
What we share with others
We only share information necessary to complete your order, such as delivery addresses, payment method and account information - only with the relevant third-party providers that are necessary to fulfill the order.
Payments
We accept payments with PayPal. Stripe, credit card, SEPA and others (including country-specific payment providers). During payment processing, some of your data will be passed on to them. Only the information required for processing or making the payment is passed on, such as the total purchase price and payment information. The corresponding data protection declarations of the providers can be viewed on the websites of the providers. More on this in the following sections.
WP MailLogging
When you use this website, some actions (e.g. ordering or commenting) trigger the sending of emails. These contain information about you in connection with your email address. The data associated with these emails depends on the type of action. These e-mails are saved and are available as a log in the website administration.
PayPal checkout
We save and transfer your personal data necessary for the purchase via the third-party provider PayPal.
Stripe
We save and transfer your personal data necessary for the purchase via the third-party provider Stripe.
Amazon Pay & Login with Amazon
We save and transfer your personal data necessary for the purchase via the third-party provider Amazon Pay.
Pinterest for WooCommerce
Our website uses the Pinterest function “save”. When you use this function, Pinterest collects log data from our website.
Learn more about this function. Our website shares information with Pinterest to measure or improve the performance of Pinterest ads or to understand what types of ads to show you. This includes information about your visits to our site, your purchases, or information about your interests from a third-party service that Pinterest may use to show you ads.
Learn more about the types of information that advertisers or other third-party information share with Pinterest. For more details see the
Pinterest privacy policy .
Woocommerce gift cards for shipping
We store the recipient's email address, recipient's name, gift message, and your name so that we can resend your gift card to the recipient with all the correct details you filled in at the time the gift card was purchased, if they arrives.
